Job Requisition Details

Last updated on 12/20/2018

Release/Change Manager Richmond, VA

Job Description

MaconIT is looking for a candidate for the position of Release/Change Manager. It is a long-term role based in Richmond, VA

 

• Must adhere to Enterprise Release Management processes

• Must adhere to Enterprise Change Management processes

• Must ensure all committed deliverables are on track according to the established milestones

• Must update Enterprise Release Management weekly on the status of our releases

• Must attend Release Readiness Governance meetings with the support of Project Management

• Must collaborate with external teams that have a stake in the Go Live implementation

• Must communicate downtimes and receive approval from Business Partners and Management

• Must align resources for Go Live implementations

• Must work with Environment Management from a scheduling perspective on having the environment ready for development and testing

• Must coordinate with Business Partners on UAT and Training schedules

• Must conduct Lessons Learned / Continuous Improvement meetings

• Must brief Production Support on the Implementation Plan for a release and provide key point of contacts in the event of something going wrong Skillset:

• Must be proactive and reactive

• Must have a sense of urgency

• Must be organized

• Must be willing to enforce processes

• Must be able to negotiate

• Must be able to communicate and articulate information to both technical and non-technical individuals

 

Qualifications-

5-6 years of corporate experience in IT technical support

Experience in handling and monitoring release/change management ticketing systems

Knowledge in Service Now, JIRA

Familiarity with ITIL v2 or 3 would be advantageous